Remote Concierge &
247 Alarm Receiving Centre

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Features

247 Alarm Receiving Centre

Instant alarm processing with live video verification
AI flagged incidents verified by trained operators
Rapid escalation to site teams, key holders, or authorities
Full audit logs and response reporting

Virtual Concierge & Access Control

Remote intercom answering and visitor verification
Managed door, gate, and barrier release
Digital visitor logging and site authentication
Multi site centralised concierge dashboard

AI + Human Response Layer

Smart detection reduces false alarms
Real time incident validation before escalation
Human intervention when it matters most

Fully Managed Service

No staffing, training or control room setup required
Operator support, escalation handling, and compliance ready
Integrated with CCTV, LPR, thermal, intrusion, and access systems

Why Choose ImageDeep

Modern security goes beyond cameras and sensors, it requires human judgment, rapid response, and reliable triage when incidents happen. A Remote Concierge and 24/7 Alarm Receiving Centre ensures every alert is seen, verified, and acted on without delay, reducing false callouts, operational cost, and response times. Instead of leaving critical alarms to automated decision making alone, live operators assess risk in real time, coordinate local response teams, support occupants, and manage incidents from detection to resolution. The result is smarter escalation, fewer missed threats, improved safety, and a security ecosystem that remains intelligent, human, and always online.

Benefits

Faster response than on site only teams
Cost effective alternative to permanent manned reception
Improves safety without increasing overhead
Scales across unlimited locations
Provides documented, auditable incident accountability

Secure your operations with permanent peace of mind.

Contact us at info@imagedeep.com or visit www.imagedeep.com to learn how our AI surveillance systems can protect your sites around the clock.

Videos

24/7 Intelligent Monitoring, Human Verified Response

Every site is different. That’s why ImageDeep delivers fully customised design and installation services tailored to your environment, risk profile, and operational needs.

Our in-house engineering team works closely with clients to create smart surveillance systems that integrate smoothly with existing infrastructure. From network design and equipment selection to final testing and optimisation, we manage the entire process end to end.

Once installed, your system is monitored and maintained by our support team ensuring maximum uptime, continuous protection, and scalable expansion as your site grows.